One thing that can help with emails is deciding on a keyword to use in subject lines, or even a format. e.g. subject lines like “projectX: blah blah blah” lets you set up filters or labels for “projectX”.

Getting to know the team is important for gelling. I’ve had some of my remote clients say they really appreciate that my photo is so prominent on my website, that they’ll even look at my picture while talking to me on the phone. So, some way to connect clients and team members on a slightly more personal level could be good. Some social networking tools could help with that, depending on the project and people involved.