Tools to improve your social media listening skills

With so many avenues of communication available online now, how in the cyberworld do you keep tabs on what is being said about your company, products and services, competitors and your industry in general? In her latest blog post, Mhairi Petrovic of Out-Smarts Marketing offers some suggestions for free and paid tools that will help you stay “in the know” online. Check out “Are you listening?”

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